Terms of Service

1. Acceptance of Terms

By accessing or using BarbaraPro's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Service

BarbaraPro provides customer care and appointment scheduling services for professionals. Our platform facilitates communication between businesses and their clients through various channels including SMS text messaging, phone calls, and email.

3. SMS Text Messaging Terms (10DLC Compliance)

3.1 Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive text messages from BarbaraPro or businesses using our platform, you expressly consent to receive automated and non-automated SMS text messages, including appointment reminders, confirmations, updates, and customer service communications.

• Consent is not a condition of purchase
• You may opt out at any time by texting STOP
• Message frequency varies based on your appointment schedule and interactions
• Message and data rates may apply

3.2 Opt-Out Instructions

You can opt out of receiving SMS messages at any time by:

• Texting STOP to any message you receive from us
• Contacting us at support@barbarapro.com
• Calling our support line during business hours

After opting out, you will receive one final confirmation message, and then no further messages will be sent unless you opt back in.

3.3 Help and Support

For help with SMS messages, text HELP to any message or contact us at support@barbarapro.com.

3.4 Supported Carriers

Our SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

3.5 Message Frequency

Message frequency varies depending on your appointment schedule and the level of interaction. You may receive appointment reminders, confirmations, updates, and responses to your inquiries. Typical frequency ranges from 1-10 messages per month.

3.6 TCPA Compliance

BarbaraPro complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations regarding automated communications. We only send messages to individuals who have provided express written consent or have an established business relationship with the professional using our services.

4. User Responsibilities

You agree to:

• Provide accurate and current contact information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the service only for lawful purposes
• Not interfere with or disrupt the service or servers

5. Privacy and Data Protection

Your use of BarbaraPro is also governed by our Privacy Policy. We collect, use, and protect your personal information as described in our Privacy Policy. By using our services, you consent to our data practices as outlined in the Privacy Policy.

6. Intellectual Property

All content, features, and functionality of BarbaraPro, including but not limited to text, graphics, logos, and software, are the exclusive property of BarbaraPro and are protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

BarbaraPro and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. This includes but is not limited to missed appointments due to delayed or undelivered messages.

8. Service Availability

While we strive to provide reliable service, we do not guarantee that the service will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue the service at any time without notice.

9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms of Service.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which BarbaraPro operates, without regard to conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: support@barbarapro.com
• Phone: [Your business phone]
• Address: [Your actual business address]

13. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and BarbaraPro regarding the use of our services and supersede all prior agreements and understandings.